Notifications - Email and Inbox Alerts

Overview

The Notifications section controls how ChatMaxima alerts you to new activity. These are personal, per-user preferences: each member chooses which notifications they receive. You can manage two delivery types, Email notifications and Inbox notifications, and enable or disable them feature by feature.

To open it, go to Settings → Notifications (/dashboard/settings/notifications/email/ for email, /dashboard/settings/notifications/inbox/ for inbox).

Note: Notification settings apply to your own account only. Changing them does not affect other members.

Notification Types

Type	Description
Email	Alerts delivered to your email address, useful when you are away from the dashboard
Inbox	In-app alerts shown while you are working in ChatMaxima

Managing Your Preferences

1. Go to Settings → Notifications.
2. Choose the Email or Inbox tab.
3. For each feature in the list, toggle the notification on or off.
4. Your subscription preference is saved per feature.

Each feature represents a type of event, such as a new conversation or an assignment, and you control whether that event notifies you.

Best Practices

• Turn on what you act on - enable notifications for events you are responsible for, like assignments, and mute the rest.
• Use email for coverage, inbox for focus - rely on email when you step away and inbox alerts while actively working.
• Review after role changes - when your responsibilities change, revisit which notifications you receive.

Troubleshooting

I am not receiving email notifications

1. Confirm the relevant feature is enabled on the Email tab.
2. Check that your account email is correct under your profile.
3. Look in spam or promotions folders.

I receive too many alerts

1. Open Settings → Notifications and disable features you do not need.
2. Adjust the Email and Inbox tabs independently.

Next Steps

• Members →
• Usage Summary →
• Settings Overview →