Message Scheduler - Send WhatsApp and Chat Messages Later
Compose a message now and schedule it to be sent automatically at a date and time you choose, right from the inbox.
Overview
The Scheduler lets you write a message now and have ChatMaxima send it automatically at a later time. It is useful for following up at the right moment, reaching customers in their timezone, or lining up a reply for the start of business hours.
Schedule a message
- Open the conversation and type your message in the composer
- Click the Scheduler action instead of Send
- Pick the date and time you want the message to go out
- Confirm to queue it
The message is sent automatically at the time you set, even if you are offline.
Note: Scheduled times use the timezone configured for your account, so set your timezone under Settings for accurate delivery.
Tips
- Schedule follow-ups right after a conversation so you do not forget
- For channels with a messaging window (like WhatsApp), make sure the customer is still reachable at the scheduled time or use an approved template
- Need a nudge to yourself rather than a customer message? Use a Reminder instead